SurveyMonkey Genius Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.7
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.6
- Customer Service4.8
- Good Value4.3
Recent Customer Reviews (14)
Laura Barbosa
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Mario Frei
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Alfa Kristbjörnsdóttir
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Grace Hook
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Ernest Seaman
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Christopher Todd
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Tom Huber
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Emily Walton
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Henry Lamontagne
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Dennis Hertz
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SurveyMonkey Genius Pros & Cons
Pros
1
AI-Powered Survey Creation: SurveyMonkey Genius uses AI and machine learning to help create better surveys, gather higher-quality responses, and spot insights quicker.
2
Question & Answer Genius: It recommends the best question type and provides autofilled answer choices to eliminate bias and capture accurate data.
3
Survey Score: The tool reviews and scores survey drafts, detecting issues with survey structure or question formats, and offers ways to improve the respondent experience and increase completion rates.
4
Sentiment Analysis: Available in Premier plans and above, it turns unstructured data into digestible insights by analyzing sentiment.
5
Response Quality: It scans survey results for speeding, straightlining, profanity, or gibberish, allowing users to filter out low-quality responses.
6
AI-Powered Insights: For market research solutions, it uses machine learning to surface statistically significant trends, such as which segments preferred a specific ad or product concept.
CONS
1
Limited Availability: Some features like Sentiment Analysis and Response Quality are only available in Premier plans and above.
2
Complexity in Customization: While it offers customizable templates, users have mentioned that the customization process can be limited, especially in terms of fonts and full brand alignment.
3
Technical Issues: Some users have reported occasional technical glitches with the platform functionality and data exports.
SurveyMonkey Genius Features and Benefits
Features
AI-Powered Survey Creation
Uses AI and machine learning to help create better surveys, gather higher-quality responses, and spot insights quicker.
Question & Answer Genius
Recommends the best question type and provides autofilled answer choices to eliminate bias and capture accurate data.
Survey Score
Reviews and scores survey drafts, detecting issues with survey structure or question formats, and offers ways to improve the respondent experience and increase completion rates.
Sentiment Analysis
Turns unstructured data into digestible insights by analyzing sentiment and categorizing open-ended responses as positive, neutral, or negative.
Response Quality
Scans survey results for speeding, straightlining, profanity, or gibberish, allowing users to filter out low-quality responses.
AI-Powered Insights
Uses machine learning to surface statistically significant trends, such as which segments preferred a specific ad or product concept.
Question Type Prediction
Recommends the most effective question type based on industry-leading expertise.
Collaborative Tools
Allows teams to create, edit, and review surveys together.
Customization
Offers features like custom themes, fonts, colors, logos, and styles to match brand identity.
Custom Variables
Embeds names or customizes questions for each respondent.
Quick Survey Creation
Generates high-quality surveys in as little as 30 seconds.
Automation
Connects with hundreds of other apps to automate tasks and optimize workflows.
Multi-Survey Analysis
Combines and analyzes data from multiple surveys within a single environment, eliminating the need for costly third-party tools.
Interactive Dashboards
Centralizes analysis within new interactive dashboards, allowing users to track key metrics over time and leverage pre-populated dashboards for a quick start.